Before Your Appointment

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Please remove all personal belongings, valuables, child seats, and unnecessary items from your vehicle before your appointment. To provide a complete and thorough detail, our technician must have clear access to all areas being serviced.

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We are not responsible for personal items left inside the vehicle or for areas that cannot be accessed due to belongings.

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Vehicle Assessment & Pricing

Every vehicle will be assessed upon arrival. Pricing may change based on the vehicle’s size, condition, level of contamination, pet hair, stains, excessive dirt, or additional labor required.

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Any recommended services or price adjustments will be discussed with the client before additional work begins.

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Final Inspection & Client Approval

We strongly recommend that the client be present when the detail is completed. Before our technician leaves, the client will have an opportunity to inspect the vehicle and identify any areas related to the purchased service that may require additional attention.

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Whenever reasonably possible, our technician will address valid concerns before leaving. Some corrections may require additional time, equipment, or a return appointment.

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If the client is unavailable for the final inspection, the completed service will be documented, and the technician will leave after the scheduled service is finished. Any concerns must be reported within 24 hours and supported by clear photos or videos.

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Satisfaction Guarantee

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If a valid workmanship concern is reported within 24 hours, JC’s Auto Mobile Detailing will evaluate it and, when appropriate, arrange a touch-up at no additional labor charge.

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Return visits are subject to our next available appointment. We cannot guarantee an immediate or same-day return because our technicians must continue to their next scheduled clients.

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This guarantee applies only to areas included in the original service. It does not cover permanent stains, damage, wear, odors, defects, contamination occurring after service, inaccessible areas, or results that were explained before or during the appointment.

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Deposits, Payments & Refunds

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By paying a deposit and booking an appointment, the client acknowledges and agrees to this policy.

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Deposits are non-refundable and are applied toward the total service cost. Any remaining balance is due immediately upon completion of the detail, whether or not the client is present for the final inspection.

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Completed services are non-refundable. When a valid workmanship concern is covered by our satisfaction guarantee, JC’s Auto Mobile Detailing will be given the opportunity to correct the affected area according to the process outlined above.

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Thank you for your understanding, cooperation, and support of JC’s Auto Mobile Detailing.